When it comes to customer service in today's fast paced world, let's face it, our world has become pretty impersonal. We are constantly confronted with automated tellers, voice mail systems, recordings of all kinds, warehouse stores; drive-thru everything, and much more. Convenient, yes, but sometimes when it really counts, don't you wish you could find people who care? I know that when it comes to people, no two individual's needs or goals are e...